SUPPORT

How often are new films added to the site?
We are adding new films all the time, there will be at least 10 new titles per month on average.

Can I try the content before I buy it?
Yes, with some of our subscriptions we have FREE trials available specifically so that you can be sure you will enjoy the site before you committ.

Is the FREE Trial really free??
YES! As long as you cancel within the callcellation period you are welcome to sample the content with no obligation to pay anything.

Having problems viewing the movies in the Members Area?
Please click HERE to be taken to the Platte video test page.

Do I need a username and password?
No, we use specifically designed authentication software to manage your access into the site. This software also manages the digital rights of the content, our billing and support platform.

Who is Platte?
As an operating division of Platte International Limited, Platte Media is positioned to leverage market opportunities across the global, online media marketplace.

Founded by Platte International in 2007, Platte’s Media division was established to exploit the growing trend in the provision of mainstream online entertainment.

Employing the latest in hardware and software platforms, Platte Media, through a number of strategic partnerships with mainstream content providers aims to become established as the consumers preferred providers of digital entertainment.

For More information on Platte Media please see http://www.plattemedia.com

Platte International is a multinational organisation operating two specialist divisions; Platte Media, a multi media company specialising in the provision of digital entertainment to consumers and Platte Security focused on innovating, developing and maintaining a range of Internet security products aimed at the ecommerce market.

For more information on Platte International please see http://www.platteint.com

I have another question who can I write to?
If you would like to email us a question please do so by CLICKING HERE